Thank you for taking time to browse Trouser Trends store. We encourage you to go through these Frequently Asked Questions to have full understanding of how shopping online works on trousertrends.com
Your order will usually reach your doorstep between 2 to 5 working days from the date of order. However the delivery can take up to 10 working days during busy holiday season or our mega sales events.
Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
Orders above Rs.2500 ship free of charge.
For orders below Rs.2500 we charge a fix rate of Rs.200 per order.
Our system automatically calculates the correct shipping charge when you place your order.
No, we do not offer international deliveries and shipments as of now.
If we reduce our price within 7 days of your purchase date, you are entitled for a credit voucher for the difference in value. Please send us an email quoting your order number, item purchased and difference in price and we will issue a credit voucher. Please note, products bought/offered on Sale/Clearance, and Special Sale events do not apply to this.
You will see a field named “Gift Card or Credit Voucher” during your checkout. Enter the code in this field and you will get the promised discount or credit.
No. You can’t open the package without making the payment to the courier. We sell everything with a 30 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.
For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value.
For example: If you purchased an item on sale for Rs. 750 and its original value was Rs. 1000, we will refund you Rs. 750 only.